Business Messaging
Reach customers on WhatsApp and SMS — automatically and with consent.
Overview
Why Business Messaging?
Customers respond faster on WhatsApp than on email. Order updates, reminders and alerts sent at the right moment build trust and reduce support calls.
We integrate WhatsApp Business and SMS into your website, app or business software, with opt-in workflows that respect messaging rules.
Technologies we typically use
Key benefits
- Faster customer responses
- Fewer missed payments and appointments
- Less load on your support team
- Compliant, consent-based messaging
Who it's for
What we deliver
What's included
WhatsApp Business API
Official API integration for transactional and service messages.
Automated notifications
Order, payment, appointment, attendance and fee-reminder messages.
Bulk SMS
DLT-compliant SMS for alerts, OTPs and announcements.
Opt-in & templates
Consent capture and approved message templates.
Chatbot flows
Simple menu-based WhatsApp flows for FAQs and enquiries.
Delivery reports
Track sent, delivered and read status.
FAQ
Frequently asked questions
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Learn moreLet's discuss your requirement
Share what you need — we'll suggest the right scope and send a clear, itemised quote.